How Salesforce is using AI career coaches to hire employees internally 🚀

AI Career Coaches at Work: How Salesforce is using AI career coaches to hire employees internally 🚀

As AI continues to transform how businesses operate, Salesforce isn’t just riding the wave—it’s reshaping internal career growth with it. Instead of focusing solely on productivity gains, the company is investing in AI-powered tools to help employees pivot, upskill, and thrive in evolving roles.

Let’s dive into how Salesforce is redefining internal hiring with AI.

🔁 From Jobs to Journeys: Career Connect and Career Agent

Salesforce introduced Career Connect, an AI-powered internal talent marketplace, and Career Agent, its Slack-based assistant, to help employees map out personalized career paths. By analyzing job history and inferred skills, these tools recommend roles, courses, and even mentors—empowering employees to explore roles they might never have considered.

Brooke Grant, for example, moved from change management to sales enablement after Career Agent highlighted her transferable skills and nudged her toward a new opportunity.

📈 Real Results: AI Tools in Action

The pilot program saw rapid engagement:

• 74% of employees actively used the platform

• 28% applied for internal roles

• Over 90% of filled roles came through Career Connect

• Nearly 40% enrolled in suggested courses

Salesforce filled half its roles internally in Q1 2025, proving that AI-powered career tools aren't just helpful—they're game-changing.

🛠️ Reskilling for the AI Era

Salesforce’s investment comes at a time of rapid workforce evolution. With a reported 30% productivity boost from new AI tools, the company announced a 2025 hiring freeze on engineers and is focusing on reskilling instead. A recent survey of global HR leaders revealed that:

• 23% of workers are expected to shift roles within two years

• 80% of CHROs plan to reskill employees for more future-ready roles

One striking example? A longtime HR program manager transitioned into cybersecurity with the help of Career Connect and a mentor match.

🎯 The Takeaway

Salesforce’s approach shows that AI isn’t just replacing jobs—it’s unlocking new ones. By investing in internal AI career coaches, the company is preparing its workforce for the future while retaining talent and nurturing growth. In a world of constant change, tools like Career Connect may soon become the standard for forward-thinking organizations.

💬 OpenAI Developments

OpenAI says nonprofit will retain control of company, bowing to outside pressure

OpenAI announced that its nonprofit will retain control of the company as it restructures into a public benefit corporation, following pressure from civic leaders and former employees. Despite plans for equity restructuring, the nonprofit board will remain the sole governing body, reinforcing OpenAI's commitment to its mission of ensuring AGI benefits all humanity.

Lowe’s powers home improvement retail with AI: A conversation with Chandhu Nair, Senior Vice President of Data, AI, and Innovation.

Lowe’s is leveraging AI to transform the home improvement experience by personalizing customer support, streamlining store operations, and enhancing employee productivity through tools like Mylow and Mylow Companion. With a focus on project-based solutions, internal AI fluency, and strategic adoption, Lowe’s integrates AI across its operations to improve both business outcomes and customer satisfaction.

🚀 Tech Industry Moves

Nvidia: To stand out in the AI job market, NVIDIA experts recommend combining diverse and adaptable skills, aligning AI applications with personal passions, and using AI tools responsibly with a human-centered approach. Building a strong network, seeking mentorship, and demonstrating initiative through real-world projects are key differentiators. Candidates should showcase technical expertise, domain knowledge, and creative problem-solving, while also emphasizing ethical AI use and continuous learning through resources like NVIDIA’s Deep Learning Institute.

Google’s new Gemini 2.5 Flash AI model performs worse on key safety metrics than its predecessor, with higher rates of generating guideline-violating content in both text and image prompts. While it follows instructions more closely—sometimes too closely—it also demonstrates a greater likelihood of producing unsafe responses, highlighting the tension between instruction-following and safety compliance. Critics call for greater transparency, as Google provides limited detail on violations, raising concerns about accountability in AI model development.

Pinterest has upgraded its visual search with AI-powered features, including visual language models that help users understand and refine what they like about a Pin, initially focused on women’s fashion. Users can now find alternative styles, colors, or fabrics more easily and initiate visual searches directly from their Home Feed. These enhancements aim to position Pinterest as a visual search engine for aesthetics and styles, while also addressing concerns about AI-generated content by labeling such images and offering user controls.

Anthropic has launched an AI for Science program offering up to $20,000 in API credits to selected researchers using AI to accelerate scientific work, particularly in biology and life sciences. The program aims to support projects involving genetic analysis, drug discovery, and agricultural innovation, though it acknowledges current limitations in AI's scientific problem-solving abilities. Applications will be reviewed monthly based on impact, feasibility, and biosecurity, with access to Anthropic’s Claude models granted to recipients.

Salesforce is using AI-powered tools like Career Connect and Career Agent to help employees upskill and transition into new internal roles, addressing workforce shifts driven by AI. These tools analyze employees’ skills, suggest personalized career paths, recommend training, and identify job opportunities—leading to a 28% internal job application rate and 50% of roles filled internally in early 2025. The initiative supports unconventional career moves and reflects Salesforce's broader strategy to reskill and redeploy talent amid evolving job roles and rising productivity from AI.

📋 Gemini AI Tools in Google Workspace

Smart Compose and Smart Fill: Enhanced AI assistance in Gmail and Sheets to help users write emails and fill data more efficiently.

AI-Powered Meeting Summaries: Automatic generation of meeting summaries in Google Meet, aiding in quick recaps and note-taking.

AI-Generated Visuals in Slides: Creation of images and visuals in Google Slides using AI, facilitating more engaging presentations.

Data Classification and Trend Analysis in Sheets: Advanced data analysis features in Google Sheets, including automatic classification and trend identification.

Contextual Email Drafting: Improved email drafting in Gmail with AI that understands context, making email composition faster and more intuitive.

AI-Powered Chat in Google Chat: Integration of Gemini AI into Google Chat, providing intelligent suggestions and responses to enhance communication.

NotebookLM Integration: Incorporation of NotebookLM, an AI-powered note-taking tool, to assist users in organizing and synthesizing information.

Gemini for Google Workspace Plans: Introduction of new subscription plans—Gemini Business and Gemini Enterprise—offering varying levels of AI capabilities tailored to business needs.

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